Team Leaders

Darlene Farrow

Darlene Farrow

Vice President – Customer Provisioning


Darlene Farrow leads the Customer Service organization for BCE Nexxia and is accountable for the service provisioning and service assurance experience for all of BCE Nexxia’s wholesale customers.


Prior to her current role, Darlene held various leadership positions at Bell Canada, BCE Nexxia’s parent company, spanning over 17 years. These positions included leading wireless and wireline technology development and strategy organizations.


Darlene graduated from the University of Waterloo in 1990 with a Bachelors degree in Systems Design Engineering.